{"id":211,"date":"2026-11-10T18:00:53","date_gmt":"2026-11-10T17:00:53","guid":{"rendered":"https:\/\/www.duokim.com\/ayuda\/"},"modified":"2026-11-12T15:27:35","modified_gmt":"2026-11-12T14:27:35","slug":"ayuda","status":"publish","type":"page","link":"https:\/\/www.duokim.com\/es\/ayuda\/","title":{"rendered":"Ayuda y preguntas frecuentes"},"content":{"rendered":"<section class=\"wp-block-group dk-cap-pagina is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-contenidor is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-molla is-layout-flow wp-block-group-is-layout-flow\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Inici<\/span><\/p><\/nav>\n<\/div><p class=\"dk-kicker wp-block-paragraph\">Ayuda<\/p><h1 class=\"wp-block-heading\">Ayuda y preguntas frecuentes<\/h1><p class=\"dk-intro wp-block-paragraph\">Respuestas cortas, agrupadas por temas, con el enlace a la p\u00e1gina que lo explica mejor.<\/p><\/div><\/section><section class=\"wp-block-group dk-seccio is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-contenidor is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-cap-seccio is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Cuenta<\/h2><\/div><div class=\"wp-block-group dk-faq is-layout-flow wp-block-group-is-layout-flow\"><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfQu\u00e9 es duokim?<\/summary><p class=\"wp-block-paragraph\">Un asistente personal de productividad: re\u00fane tus mensajes, la agenda, las tareas, las notas y los contactos, y lo enlaza todo. Kim te propone el siguiente paso.<\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfC\u00f3mo puedo entrar en duokim?<\/summary><p class=\"wp-block-paragraph\">Ahora mismo, con una invitaci\u00f3n a la beta privada.<\/p><p class=\"wp-block-paragraph\"><a href=\"\/es\/beta\/\">Pide tu invitaci\u00f3n<\/a><\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfC\u00f3mo elimino la cuenta?<\/summary><p class=\"wp-block-paragraph\">Desde la configuraci\u00f3n de la cuenta en la app, o escribi\u00e9ndonos sin la app. Tienes 7 d\u00edas de gracia.<\/p><p class=\"wp-block-paragraph\"><a href=\"\/es\/legal\/eliminar-cuenta\/\">Eliminar la cuenta<\/a><\/p><\/details><\/div><\/div><\/section><section class=\"wp-block-group dk-seccio dk-seccio-franja is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-contenidor is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-cap-seccio is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Kim<\/h2><\/div><div class=\"wp-block-group dk-faq is-layout-flow wp-block-group-is-layout-flow\"><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfQui\u00e9n es Kim?<\/summary><p class=\"wp-block-paragraph\">El asistente de duokim: lee lo que le dejas ver y te prepara respuestas, tareas y citas.<\/p><p class=\"wp-block-paragraph\"><a href=\"\/es\/kim\/\">Kim<\/a><\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfKim hace cosas solo?<\/summary><p class=\"wp-block-paragraph\">No. Por defecto, Kim solo propone. T\u00fa apruebas, editas o descartas, y todo se puede deshacer.<\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfPuedo usar duokim sin IA?<\/summary><p class=\"wp-block-paragraph\">S\u00ed. En el plan Gratis, Kim ordena con reglas autom\u00e1ticas y no usa IA.<\/p><\/details><\/div><\/div><\/section><section class=\"wp-block-group dk-seccio is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-contenidor is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-cap-seccio is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Integraciones<\/h2><\/div><div class=\"wp-block-group dk-faq is-layout-flow wp-block-group-is-layout-flow\"><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfQu\u00e9 herramientas puedo conectar hoy?<\/summary><p class=\"wp-block-paragraph\">El correo (Gmail, Outlook y otras cuentas IMAP). El resto llegan a medida que salen de pruebas.<\/p><p class=\"wp-block-paragraph\"><a href=\"\/es\/integraciones\/\">Integraciones<\/a><\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfFunciona con el WhatsApp personal?<\/summary><p class=\"wp-block-paragraph\">No: Meta no permite automatizarlo. Duokim te abre WhatsApp con el texto preparado y lo env\u00edas t\u00fa.<\/p><\/details><\/div><\/div><\/section><section class=\"wp-block-group dk-seccio dk-seccio-franja is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-contenidor is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-cap-seccio is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Datos<\/h2><\/div><div class=\"wp-block-group dk-faq is-layout-flow wp-block-group-is-layout-flow\"><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfD\u00f3nde est\u00e1n mis datos?<\/summary><p class=\"wp-block-paragraph\">El servicio principal funciona en la Uni\u00f3n Europea. Algunos proveedores t\u00e9cnicos est\u00e1n fuera; la lista es p\u00fablica.<\/p><p class=\"wp-block-paragraph\"><a href=\"\/es\/legal\/subencargados\/\">Subencargados<\/a><\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfUs\u00e1is mis datos para entrenar la IA?<\/summary><p class=\"wp-block-paragraph\">No usamos tus datos para entrenar modelos de uso general.<\/p><p class=\"wp-block-paragraph\"><a href=\"\/es\/legal\/politica-ia\/\">Pol\u00edtica de uso de la IA<\/a><\/p><\/details><\/div><\/div><\/section><section class=\"wp-block-group dk-seccio is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-contenidor is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-cap-seccio is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Precios<\/h2><\/div><div class=\"wp-block-group dk-faq is-layout-flow wp-block-group-is-layout-flow\"><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfCu\u00e1nto cuesta?<\/summary><p class=\"wp-block-paragraph\">Durante la beta privada publicamos los planes previstos para el lanzamiento. Ahora no se puede contratar ning\u00fan plan.<\/p><p class=\"wp-block-paragraph\"><a href=\"\/es\/precios\/\">Precios<\/a><\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfQu\u00e9 es la clave propia (BYOK)?<\/summary><p class=\"wp-block-paragraph\">Conectas la cuenta de un proveedor de IA que ya pagas; Kim la usa y no gastas la cuota de tu plan.<\/p><\/details><\/div><\/div><\/section><section class=\"wp-block-group dk-seccio dk-seccio-franja is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-contenidor is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-cap-seccio is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Beta<\/h2><\/div><div class=\"wp-block-group dk-faq is-layout-flow wp-block-group-is-layout-flow\"><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfHay app m\u00f3vil?<\/summary><p class=\"wp-block-paragraph\">Duokim funciona en el navegador del m\u00f3vil. La app para iOS y Android est\u00e1 en camino.<\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfQu\u00e9 correo conecto?<\/summary><p class=\"wp-block-paragraph\">Una cuenta de prueba o secundaria: es una beta.<\/p><\/details><details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u00bfC\u00f3mo informo de un error?<\/summary><p class=\"wp-block-paragraph\">Con una captura y una frase: d\u00f3nde estabas, qu\u00e9 esperabas, qu\u00e9 ha pasado, m\u00f3vil u ordenador.<\/p><p class=\"wp-block-paragraph\"><a href=\"\/es\/contacto\/\">Contacto<\/a><\/p><\/details><\/div><\/div><\/section><section class=\"wp-block-group dk-seccio is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-contenidor is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group dk-crida is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Tu d\u00fao te espera.<\/h2><p class=\"wp-block-paragraph\">Pide tu invitaci\u00f3n a la beta privada. Te responderemos por correo.<\/p><p class=\"dk-botons wp-block-paragraph\"><a class=\"dk-boto dk-boto-b\" href=\"\/es\/beta\/\">Pide tu invitaci\u00f3n<\/a><\/p><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>Ayuda Ayuda y preguntas frecuentes Respuestas cortas, agrupadas por temas, con el enlace a la p\u00e1gina que lo explica mejor. Cuenta Kim Integraciones Datos Precios Beta Tu d\u00fao te espera. Pide tu invitaci\u00f3n a la beta privada. Te responderemos por correo. Pide tu invitaci\u00f3n<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_vg_translation_of":"36","_vg_lang":"es","_vg_wpml_state":"{\"lang\":\"es\",\"trid\":\"80\",\"src\":\"ca\"}"},"class_list":["post-211","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.duokim.com\/es\/wp-json\/wp\/v2\/pages\/211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.duokim.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.duokim.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.duokim.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.duokim.com\/es\/wp-json\/wp\/v2\/comments?post=211"}],"version-history":[{"count":3,"href":"https:\/\/www.duokim.com\/es\/wp-json\/wp\/v2\/pages\/211\/revisions"}],"predecessor-version":[{"id":781,"href":"https:\/\/www.duokim.com\/es\/wp-json\/wp\/v2\/pages\/211\/revisions\/781"}],"wp:attachment":[{"href":"https:\/\/www.duokim.com\/es\/wp-json\/wp\/v2\/media?parent=211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}