Help
Help and FAQs
Short answers, grouped by topic, with a link to the page that explains it best.
Account
What is duokim?
A personal productivity assistant: it brings together your messages, calendar, tasks, notes and contacts, and links everything up. Kim suggests the next step.
How do I delete my account?
From your account settings in the app, or by writing to us without the app. You have a 7-day grace period.
Kim
Who is Kim?
Duokim's assistant: it reads what you let it see and prepares replies, tasks and appointments for you.
Does Kim do things on its own?
No. By default, Kim only suggests. You approve, edit or discard, and everything can be undone.
Can I use duokim without AI?
Yes. On the Free plan, Kim sorts using automatic rules and doesn't use AI.
Integrations
Which tools can I connect today?
Email (Gmail, Outlook and other IMAP accounts). The rest are arriving as they come out of testing.
Does it work with personal WhatsApp?
No: Meta doesn't allow it to be automated. Duokim opens WhatsApp with the text ready and you send it.
Data
Where is my data?
The main service runs in the European Union. Some technical providers are outside it; the list is public.
Pricing
How much does it cost?
During the private beta we publish the plans planned for launch. No plans can be purchased right now.
What is your own AI key (BYOK)?
You connect the account of an AI provider you already pay for; Kim uses it and you don't use up your plan's allowance.
Beta
Is there a mobile app?
Duokim works in your phone's browser. The iOS and Android app is on its way.
Which email should I connect?
A test or secondary account: it's a beta.
How do I report a bug?
With a screenshot and a sentence: where you were, what you expected, what happened, phone or computer.
Your duo is waiting.
Request your invite to the private beta. We'll reply by email.