Skip to content

Duokim is in private beta. Public launch planned for 10 March 2027. Request an invite

Request an invite

Legal

Delete your account

How to delete your Duokim account and your data, with or without the app.

Draft pending validation. Text written by induSmart.digital; it must be reviewed by a lawyer and by INNOVANDIA, SLU, which will validate it in writing before launch. The Companies Register entry number is still missing.

Last updated: 12 November 2026

Your Duokim account

This page explains how to delete your Duokim account, the service provided by INNOVANDIA, SLU, and the data associated with it.

From the app

  • Open Duokim and go to your account settings.
  • Choose «Delete account» and confirm.
  • You have a 7-day grace period to undo it, by signing back in to your account.

Without the app

Fill in this form from the email address you used to create the account. Before deleting it, we'll confirm by email that it's you.

    You can also request it by writing to jepi@innovandia.com from your account's email address.

    What gets deleted

    Your account, preferences, the content you've created in Duokim and the data we've obtained from connected tools, plus the keys for those integrations.

    What's kept and for how long

    During the 7-day grace period, everything, in case you change your mind. After that, only what the law requires us to keep (for example, invoices, once there are paid plans), blocked and for the legal period.

    Before you delete it

    You can export your data from the app. Disconnecting Duokim from your tools (Google, Microsoft…) can also be done from your account permissions in each tool.